The WPGens Points and Rewards for WooCommerce plugin features an intuitive menu layout that helps store owners manage loyalty programs with ease. This guide walks you through each main section of the plugin’s sidebar menu and what you can do in each area.
Dashboard #
View an overview of all points activity, including:
- Total Points Earned, Spent, and Redemption Rate
- Filter by date, user, activity type, or points
- Download a full report in CSV format
Use this area to track how your rewards program is performing in real time.
Members #
See a list of all registered users in your loyalty program.
Key features:
- Search by name, email, or points balance
- View individual points collected, redeemed, and available
- Import Points in bulk using a CSV file
(choose to add to or replace existing points)
Great for manually adjusting or auditing member data.
Programs → Points & Rewards #
This section contains the core tools for managing your loyalty program:
Setup #
Configure how your program works:
- Enable/disable the program
- Set points-to-currency conversion
- Define minimum and maximum redemption limits
- Add or edit earning and redemption actions
Everything begins here – set up the structure of your points system.
Settings #
Control global behavior of the program:
- Choose which order statuses trigger point awards
- Decide if points apply to guest users, sale products, taxes, or shipping
- Customize coupon code prefixes
- Enable points expiration and set the duration
These settings give you full control over how points are earned and used.
Frontend Display #
Customize how points info appears across your site:
- Set your points branding (singular/plural name)
- Choose where and how to show:
- Points earned on product, cart, and checkout pages
- Redemption forms on checkout
- Auto-expand or hide forms based on user balance
This is key for delivering a smooth and branded customer experience.
Branding #
Personalize your loyalty program’s look and feel.
Landing Page #
- Customize the title, subtitle, and primary color
- Add this page to your site with the
[WPGENS_POINTS_PAGE]shortcode or Gutenberg block - Preview how points can be earned and redeemed
This is the customer-facing hub for your loyalty program.
Emails #
Set up and style your automated points emails:
• Points Reminder Email #
- Send an alert before points expire
- Customize content, colors, and images
- Insert dynamic tags like
{{user_name}}and{{expiry_date}}
• Reward Redeemed Email #
- Trigger an email when a customer redeems a reward
- Include the reward name, code, and points used
Maintain customer engagement with branded, informative emails.
Integrations #
Klaviyo #
Sync points data to your Klaviyo account:
- Real-time updates for points earned, redeemed, or adjusted
- Use data for segmentation, flows, and targeted email marketing
Just enter your Klaviyo private API key to activate.
Test Mode #
A small but powerful feature: when enabled, your Points & Rewards program is active only for admin users.
Use this to test earning actions, redemption rules, or email flows before going live.
The new Points and Rewards menu is cleanly organized to give you full control – from setup and branding to tracking and email notifications. Whether you’re launching your first loyalty program or fine-tuning an existing one, each menu section is designed to help you build a rewards system that boosts customer engagement and retention.
