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Global Settings Overview

Configure Global Settings for Your Points Program #

The General Settings section controls the core behavior of your loyalty program and how points are calculated and applied.

To access, go to Points & Rewards > General Settings.

Program Status #

Toggle the entire loyalty program on or off.

WPGens Points and Rewards for WooCommerce - Program status

General Settings #

Order Status Triggers #

You can define which WooCommerce order statuses will trigger point awards. This prevents customers from earning points on unconfirmed or refunded orders.

Under Award Points on Order Status, choose one or more:

For example:

  • Select only “Completed” to award points after payment and fulfillment.
  • Select “Processing” if you want to reward points immediately after a successful payment.
WPGens Points and Rewards for WooCommerce - Award points on order status

Assigning Points to Guest Users #

Want to award points to guests who haven’t created an account? You can do that – as long as their billing email matches an existing WordPress user.

How this option works:

  • If a customer checks out as a guest but uses an email that matches an existing user account, their order will earn points and be assigned to that user.
  • If no match is found, points will not be awarded.

This feature helps ensure points aren’t lost for frequent customers who forget to log in.

Exclude Sale Products from Points Calculations #

Exclude Taxes from Points Calculation: Points will only be calculated on the pre-tax subtotal.

This exclusion is helpful if you want to limit rewards on already discounted purchases or comply with tax polici

Coupon Prefix #

Customize the prefix used when generating reward coupon codes (e.g., loyalty_abc123).

WPGens Points and Rewards for WooCommerce - Coupon Prefix

Points Expiration #

Enable expiration and set how long points are valid (in days).

WPGens Points and Rewards for WooCommerce - Points expiration

Social Profile Links #

Add URLs for Facebook, Twitter, Instagram, TikTok – used for earning actions like follows or likes.

You can also set up the Register Page URL and Sign In Page URL for all guest users visiting the Points and Rewards landing page.

WPGens Points and Rewards for WooCommerce - Social links

Make sure your brand’s point names and expiration rules are set before launching publicly.

What they say

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Our plugins are used by more than 7000 websites across the globe. All of our plugins are rated 5 stars on WordPress.org. Don’t just take our word for it, check what others are saying about WPGens.

I bought and tested the plugin with WooCommerce Subscription and it works like a charm. I had some specific questions to the developer and he responded very fast and helped me. I suggest the plugin!

Refer a Friend PREMIUM
@rinpocse91

If your looking to set up a referral program on your WooCommerce site to boost up your site sale “Refer A Friend for WooCommerce by WPGens” is your plugin to go for. Little blown away with an amazing support provided from (Goran) the plugin working exactly what you want to set up a referral system. Good job guys!

Refer a Friend PREMIUM
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We deal with dozens of applications and plugins on a daily basis. Many of them are excellent, but few have truly excellent support. The Refer A Friend plugin is one of them: the response to my questions is always fast, friendly and very helpful.

Refer a Friend PREMIUM
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This plugin is awesome. It looks good, it’s light weight, has great support – everything you can expect from a paid plugin, only it’s free!!!!

Swifty Bar
@ofirbeigel

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