GUESTS AND REGISTERED MEMBERS
Referral Link or Coupon Referral
Both guests and registered users can have a referral link. This link is visible in several places:
- “Refer a friend” tab inside the default WooCommerce "My Account" page.
- Product Page tab (if activated).
- Landing Page where you place one of our shortcodes.
WooCommerce Refer a Friend plugin currently supports shares via Email, Facebook, X (Twitter), WhatsApp and Viber.
SECURITY
Fraud prevention
Compared to other plugins, WooCommerce Refer a Friend implements several fraud prevention systems, which means that only new users or users without any orders can use referral links. The fraud prevention system is checking if a user with one of the below options has already made an order in your store. If so, they will not be eligible for a discount.
- IP Check.
- Shipping address Check.
- Email Address Check.
- Phone Number Check.
NOTE: All fraud options can be turned off under plugin settings.
Tracking
Users can track referral coupons
Whenever a customer receives a coupon, it will be displayed on their My account page and only that individual can see it and use it. Coupons are sent to the customer via email, as well. Since coupons are issued after the order is marked as Completed, customers can track them and see the status of friend's order.
Settings
Referral program settings
WooCommerce Refer a Friend plugin allows you to change all relevant referral program settings, such as:
- Set the value of each coupon, which can be set to: percentage amount, fixed amount, or even % of the friend's order.
- Define the minimum order amount needed for the coupon to work.
- Determine whether the coupon is category & product specific or not.
Refer a Friend plugin is compatible with WooCommerce Subscription. Give your customers a free month (subscription period you use) when they refer someone to your site.
Branding
Customize Emails
Following our documentation, you can easily customize Email Templates to fit the identity of your store brand. We have 2 templates, one that is sent when user shares their referral link, and the other that is sent when coupon code reward is issued. It is also possible to include the name of the sender in the email subject and body, which should increase the email open rate.
Statistics
Check how the program is doing
With WooCommerce Refer a Friend plugin, you get a dashboard that allows you to see how often referral orders are made and track who brought in the most referrals. From the same screen, you are able to export this data to a CSV.
Referral events
Track everything
WooCommerce Refer a Friend plugin helps you track referral events. Every time one of these
events happens (email share, social share, new referral order, coupon applied, coupon
generated, email sent), it will be tracked and saved with all the relevant data. You can use
this data to see how well your referral program is doing and determine whether it needs to
be adjusted.
For example, if you see that there is a lot of referral shares, but not enough
referral orders, it might be that the reward is not good enough. Or if you do not see that
people are sharing their referral links, maybe you need to put it into a more visible place,
or announce your referral program via email.
Like every one of our plugins, WooCommerce Refer a Friend plugin is coded with best practices in mind. It is very light and will not slow down your website. There is no big setup. Simply install, activate, and choose the coupon type for your referrals. That’s it! You have a referral system in place.
If you want to see it in action check the demo store .